Frequently Asked Questions
Complete or minimal package?
We generally suggest the complete package, as it does not require any further downloads. If you have a slow internet connection, you can also choose the minimal package and only the parts of the software, that are actually needed, will be downloaded additionally (which may lead to a few extra confirmation dialogs on Windows Vista and higher).
Can I buy remote controls here?
No, we don't offer any remote controls. For German customers, please refer to our list of remotes in the German FAQ (click the German flag above).